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Have a question about our products, your order, or wholesale inquiries? We’d love to hear from you.
Hours
Mon–Fri: 9 AM – 6 PM CET
Sat: 10 AM – 2 PM CET
Frequently Asked Questions
Yes, Sun Joe and Snow Joe are part of the same organization, dedicated to building reliable home, yard, and garden tools.
Our IONMAX battery system is designed to power our compatible gear, allowing for flexibility across various Sun Joe cordless products. Please check the specific compatibility information for your tool models.
We pride ourselves on providing high-quality, innovative tools at an affordable price for the home and garden. Many customers rely on our electric mowers, pressure washers, and dethatchers to supercharge their chores.
We focus on quality, extensive testing, and customer satisfaction to deliver products that truly stand out.
You can find our full range of products and company information at sunjoe.org.
You can purchase our tools directly through our official website or at major home improvement retailers.
To use it, ensure your water supply is connected securely, attach the desired nozzle, plug in the power cord, and ensure the GFCI is reset. When you pull the trigger, the Total Stop System will engage the motor to begin cleaning.
First, check that the unit is plugged in and the GFCI is working. Ensure that the water supply is fully turned on, as the unit requires water pressure to operate. If soap is not dispensing, confirm the soap tank is filled and the correct spray tip for detergent application is being used.
Proper operation involves clearing the area of debris first. For lawn mowers, adjust the height for your grass length. For dethatchers, set the depth to clear thatch without digging too deep, and move at a consistent pace.
Battery runtime can vary based on the specific tool, load, and conditions. Our tools are optimized for efficient performance, and we recommend keeping extra charged batteries on hand for larger tasks.